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What is GoNannies.com? |
GoNannies.com is today's modern alternative to expensive placement agencies. We maintain a database of thousands of U.S. and U.S. bound candidates only, allowing families and domestic personnel candidates the ability to quickly and easily find each other without the inconvenience and extra cost of an agency. Whether you're looking for a local candidate or are interested in relocating someone, the process is quick and easy with GoNannies.com!
Non-member families have access to all site features and information except candidate contact information. Paid family members are given access to candidate contact information so they may contact candidates of interest directly.
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How much does it cost to become a GoNannies.com member? |
Family memberships rates start at just $68 for a full 45-day membership, saving up to thousands of dollars over a placement agency. Once registered, families have access to candidate contact information, and may contact candidates directly. Also, as a registered member, families have the option of allowing their position to be posted so that candidates may search for and view their job listing as well.
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Why should I use GoNannies.com instead of an agency, newspaper, or other method? |
GoNannies.com offers many benefits to families that make the process of finding domestic personnel amazingly easier than traditional methods. Some of the benefits include low-cost, recruiting, filtering, on-line availability, and much, much more. Click here to learn more about the benefits of using GoNannies.com
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Are GoNannies.com candidates bonded or insured? |
Generally, bonding is done by an employer, and since we do not employ the candidates registered with our site, the candidates are usually are not currently bonded. They may, however, have been bonded in the past or be bondable currently. To confirm, you may ask candidates if they are currently bonded or have been bonded in the past, but generally, they will include that they are bonded in their description on their profile.
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Are GoNanies.com candidates certified? |
Generally, if a candidate is certified in anything or holds any active licenses, they will include that information in their description on their profile. To confirm, you may ask the candidates directly if they have any type of certification, training, or license.
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How do I know if the candidates are available? |
Candidate profiles only remain active for 30 days unless renewed by the candidate. We also strongly encourage candidates to de-activate their profiles whenever they become unavailable, including having a link on all emails that go to candidates that allow them to "click here if you are no longer available". In the event that they don't deactivate, again, their accounts are automatically deactivated after 30 days if not renewed. This policy has consistently resulted in delivering fresh profiles of available candidates.
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How do salaries work? |
The candidates registered with our site are not employed by GoNannies and set their own rates which vary depending on location, responsibilities, etc. All candidates are required to identify their salary range (with the option of selecting "negotiable").The best way to determine the rates of candidates near you is to run a free search on our site and look at the salaries they are requesting as well as their detailed profiles. There are no salary requirements at GoNannies.com. Any salaries listed have been provided by the candidates not by GoNannies. Salary requirements should always be discussed and/or confirmed directly with candidates.
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I've never had to hire anyone before...does GoNannies.com offer any guidelines to help with the hiring process? |
Yes, there are several tools available to assist families in the process of finding and hiring a candidate. Visit the Family Resources page to review the complete list. For those families who have never hired a candidate or may perhaps be nervous about it or not know how to phrase interview questions, etc., we particularly recommend the "Telephone Interview Form" and "In-Person Interview Form" listed on the Family Resources page. These forms are especially helpful.
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How far in advance should I start looking for a candidate? |
We typically recommend that you start your search about 2 months before you will need someone (no more than 3 months). The reason is because most of the candidates registered with our site are either already available or will be in the very near future, so planning on interviewing and hiring too early will likely not be as fruitful. You may, however, still look at the candidates registered on the site (it's free) until it is closer to the time just in case you see a candidate that seems ideal for you and she/he has indicated a start date that is close to your required date.
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Are GoNannies.com candidates screened? |
We are passionate about safety and make sure families are aware that our candidates are not screened. Instead, we provide the tools necessary for families to perform a thorough screening of any candidate they are considering hiring, including background checks, reference checking resources, and information and guidance to help them perform all the critical screening steps.
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What is the GoNannies Find Them and Keep Them Double Guarantee? |
This is our guarantee to you that you'll not only FIND someone, but you’ll also KEEP them! Therefore, if you don't find a candidate to hire within your purchased Membership Period, you'll receive a FREE Membership Period of equal length.* Also, if someone you hired from GoNannies.com does not work out, you'll receive a FREE Membership Period of equal length to allow you to find someone else.**
PLUS...No need to wait until the end of your Membership Period. If you're ever having trouble finding someone, give us a call to see if we can help. We're here to make sure you find someone when you need them!
* "FIND Them" guarantee must be utilized within 1 week of Membership Expiration date.
** "KEEP Them" guarantee must be utilized within 45 days of Membership Expiration date. ID Number (or other identifying info) of candidate hired is required.
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How do I go about hiring a candidate from another country? |
Bringing someone over from another country can be very challenging and sometimes not a possibility. Be informed about the costs, requirements, and feasibility of bringing someone over from another country. We recommend that you contact the INS and/or an immigration attorney if you are considering this option. The following link http://www.gonannies.com/family/familyResources.aspx points you directly to the page which includes the telephone numbers to call INS to ask questions. Browse the rest of their site as well to learn about work eligibility laws, regulations and guidelines.
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Does GoNannies facilitate the paperwork or visa sponsorship for international candidates? |
No. GoNannies, Inc. does not handle any paperwork pertaining to a candidate’s immigration status. Any paperwork pertaining to a candidate’s immigration status needs to be handled directly by the candidate and/or the employer.
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How do I take advantage of your “Find Them and Keep Them” Double Guarantee? |
Simply contact our support (by email or phone) within the guarantee period (within 1 week of Membership Expiration date for “Find Them” guarantee and within 45 days of Membership Expiration date for “Keep Them” guarantee) and we will reinstate your account for the free membership period. You will be required to provide candidate ID Number (or other identifying info) for the “Keep Them” guarantee.
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How do I renew my existing account? |
In order to renew your account you may log into your existing account and click the renew button. This will allow you to pay for a new period while all of your previous account and profile information remains in tact.
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How do I contact a candidate? |
The way we work is that families contact candidates directly. In order to see candidate contact information to contact a candidate, a family would need to register for one of 2 membership levels which start at $68 for a 45 day subscription. That will entitle you to see all candidates' contact information and post your job listing for that period and you then contact candidates directly.
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How do I make changes to my account? |
In order to modify your account, please do the following:
1) Log in to your account. 2) Click the MODIFY ACCOUNT link near the top of the page 3) Click the MODIFY button for the appropriate section you want to modify 4) Make desired changes and click CONTINUE to save.
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I deactivated my account. How do I reactivate it? |
You may actually deactivate and re-activate your account as many times as you like as long as it is prior to your original expiration date. To deactivate your account, login to your account and click the DEACTIVATE ACCOUNT menu item. To re-activate your account, login to your account and click the Re-activate button.
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Can I receive a refund for background checks that I purchase but don’t actually run? |
Verifications purchased independently (NOT as a part of our pre-configured, pre-defined packages) are eligible for a refund subject to the following rules:
All background checks must be run (redeemed) within 60 days of purchase or within 60 days after a Membership Period WHICH WAS PURCHASED AT THE SAME TIME expires (whichever date is later). You may alternately request a refund within that same period for backgorund checks which have not yet been redeemed. All Refunds are subject to a $10.95 service fee. Once the period of redemption/refund has passed, the background check may neither be redeemed nor refunded.
Note: All Verifications included in one of our pre-configured, pre-defined packages are NOT eligible for refund as those packages are specially priced and individual package component prices do not exist for those packages.
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How long after I purchase a background check do I have to actually have it run? |
All background checks must be run (redeemed) within 60 days of purchase or within 60 days after a Membership Period WHICH WAS PURCHASED AT THE SAME TIME expires (whichever date is later).
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What happens once I request to view the free preliminary background check on a job seeker? |
Once you request the preliminary background check on a job seeker, according to the Fair Credit Reporting Act (FCRA) the job seeker must authorize you to view their background check. If the job seeker approves, you will be notified via email that the check is available for viewing in the Background Check section of your Account. If the job seeker does not approve, it may be that they are not interested in your position or they are not yet comfortable releasing the information to you. Due to the sensitive information included in background checks, job seekers will typically only release their background check information to a family they have met in person.
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What is included in the free preliminary background check? |
The preliminary criminal background check includes a database search of some state and county records, sex offender registries, Department of Corrections records, and court records. Additionally, GoNannies.com automatically runs on-site county checks* for ANY and ALL matching criminal hits obtained from the database search at no cost to our customers.
*On-Site county checks are indisputably, the most accurate source of non-federal criminal information available.
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I am a registered GoNannies family. How do I purchase additional background check services? |
To purchase additional background check services, simply login to your GoNannies account and click the “Add More Services” button on your "My Account" page. This will allow you to select and purchase your desired services.
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How do I request a free background check on a candidate who does not already have a background check on file? |
Even if a job seeker does not yet have a background check on file, you may request that they add one at any time. Simply click the link to request access to a background check directly from the job seeker's profile.
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How do I request free access to a preliminary background check on a job seeker? |
To request a free preliminary criminal database check on a job seeker, follow these easy steps:
1. Log into your GoNannies account.
2. Click the “Search Candidates” tab located near the top of your Account Summary page, and search to find the job seeker on whom you want to run the check.
3. From the job seeker's detailed profile page, select the “Request Access to Free Background Check” button and submit the resulting request.
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I have already viewed a job seeker's preliminary background check. What criminal background checks should I purchase to supplement this check? |
Families should order and run a FULL Criminal Background Check Bundle on their final candidate. Our FULL bundle includes up to three on-site county checks as well as a National Sex Offender Registry search.
Additionally, GoNannies offers a full range of background check services including employment/reference checks, driving record checks, drug screening, academic/education verification, & more, allowing our families to be as thorough as they need to be in their screening process.
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What criminal background check bundle should I purchase if the candidate does not wish to or is unable to run the preliminary background check on themselves but is willing to allow me to purchase and run a background check on them? |
If the candidate does not wish to run the preliminary background check on themselves, but will allow you to run a background check on them, you may order our Criminal Background Check Bundle which includes up to 3 on-site county checks in combination with the state and county criminal database search, Department of Corrections Records, State sex offender registries, and National Sex Offender Registry.
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I am a registered GoNannies family. How do I purchase additional background check services? |
To purchase additional background check services, simply login to your GoNannies account and select the “Add More Services” button. This will allow you to select and purchase your desired services.
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What happens once I request free access to view the preliminary background check on a job seeker? |
Once you request free access to a preliminary background check on a job seeker, the job seeker must authorize you to view their background check. If the job seeker approves, you will automatically be alerted that the check is available for viewing via email and in the Background Check section of your Account. If the job seeker does not approve, it may be that they are not interested in your position or they are not yet comfortable releasing the information to you. Due to the sensitive information included in background checks, job seekers will typically only release their background check information to a family they have met in person and are comfortable that the family needs their information for legitimate hiring purposes.
Also, if you have not received a response to your request, try sending the job seeker a message through our Message Center to confirm your request.
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If the candidate already has a background check on file, why should I purchase a Supplemental Criminal Background Check? |
The Preliminary background checks only include information from database repositories. Since counties may inaccurately or infrequently report (or not report) information to State, repository, or other database sources, any database check can often be incomplete, out-of-date, and/or contain errors. GoNannies automatically checks for and omits inaccuracies by confirming any hits directly with the county; however, since there may still be missing information, the Preliminary check should only be the first step. Families should supplement it with the more thorough on-site county check (if the appropriate county/counties were not already run during the Preliminary check). br>
The Supplemental Bundle should only be purchased if you already have access to the job seeker's preliminary background check.
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Why should I run an on-site county check if I already have access to a free preliminary database check? |
Since database only checks may be incomplete or inaccurate, an on-site county check is essential in order to confirm or disprove the results of the database check.
While GoNannies.com automatically runs on-site county checks against any criminal hits obtained from our free Preliminary database check, a full check (which includes the essential on-site county checks) should still be run for any applicable county which was not automatically run during the Preliminary check.
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Is my information ever shared with any 3rd parties? |
As outlined in our Privacy Policy, GoNannies.com does not share any candidate or family information with any 3rd parties unless required by law or other legal mandate. Member information is otherwise only displayed to candidate and family users of this site, again, as outlined in our Privacy Policy.
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