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Nanny & Child

GoNannies.com helped me find a wonderful family to work for. I posted my profile and someone called me the next morning. Your website was the best thing that I ever did. Thank you!!!'

   -- Katrina - Airmont, NY

 
Candidate FAQ

 Frequently Asked Questions about General
 Frequently Asked Questions about Site Usage
 Frequently Asked Questions about Background Check
 Frequently Asked Questions about Candidate
 Frequently Asked Questions about Privacy and Security

 What is GoNannies.com?

GoNannies.com is today's modern alternative to placement agencies. Our web site and database offer members the ability to quickly and easily submit their own information to be searched directly by families seeking domestic help. Members and visitors search the site's extensive database of families (including details of requirements) to find the best match for them without the inconveniences of going through an agency. 

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 Why should I use GoNannies.com?

GoNannies.com offers many, many benefits to candidates that make the job-finding process amazingly easier than traditional methods of obtaining candidate employment, including direct access to families, filtering, on-line availability, statistics on how frequently your information is being accessed, and much more. Click here to learn more about the benefits of using GoNannies.com 

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 How long will my account remain active on GoNannies.com?

Your account will remain active as long as you are actively using it (e.g., logging in). You will be notified via email if your account is about to become inactive and you may login to make it active again at any time (even after it has gone inactive).

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 How do I know the family profiles are fresh and that the jobs are still likely to be available if I'm interested?

The membership period for families is between 45 and 90 days, and families may renew their membership as needed. So the longest a posting will be active without being renewed is 90 days. Additionally, we've found that typically, families will de-activate their accounts once they've hired a candidate so that they will not be inconvenienced with inquiring candidates when they no longer have a position available. There is no guarantee that families will de-activate their account once a position is no longer available, but this is usually the case.  

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 Does GoNannies.com offer any training to become a nanny, elder caregiver, etc.?

No, GoNannies.com does not offer any training. You may want to contact your local American Red Cross, YMCA, and many other organizations and private companies to see what certification courses they offer. 

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 Do Job Seekers have to pay to use GoNannies.com?

Candidates never have to pay to use GoNannies.com. Registration to the site is free and once a candidate is registered, they have access to perform all candidate functions on the site, including finding candidate positions and accessing family contact information. 

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 Does GoNannies facilitate the paperwork or visa sponsorship for international candidates?

No. GoNannies, Inc. does not handle any paperwork pertaining to a candidate’s immigration status. Any paperwork pertaining to a candidate’s immigration status needs to be handled directly by the candidate and/or the employer.

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 How do I contact a family whose profile is marked private?

If a family has contacted you and did not provide any contact information, but their profile is marked private, you may send us an email with the family’s ID# and we will contact the family and ask them to contact you again and provide you with their contact information.

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 How do I deactivate/reactivate my account?

To deactivate your account, login to your account and click the DEACTIVATE ACCOUNT menu item. To re-activate your account, login to your account and click the Re-activate button.

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 How do I renew my account?

In order to renew your account you may log into your existing account and click the renew button. This will renew your profile a new 30 day period while all of your previous account and profile information remains in tact.

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 How do I make changes to my account?

In order to modify your account, please do the following:

1) Log in to your account.
2) Click the MODIFY ACCOUNT link near the top of the page
3) Click the MODIFY button for the appropriate section you want to modify
4) Make desired changes and click CONTINUE to save.

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 How do I contact a family?

If you see a job you are interested in, you may contact the family directly either via phone or email.  To see their contact information, search for their profile, then click VIEW DETAILS.  You will be taken to their detailed profile and their contact info is on there. 

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 If I add a background check to my profile, who is allowed to view my background check results?

Although your profile will indicate whether you have a background check on file, families will only be allowed to view your background check if you authorize them to do so. You will be notified via email and in the background section of your account if a family has requested to view your background check. At that point, you may either release or refuse any request.

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 How do I add a background check to my profile

To add a background check to your profile, simply login to your account, click the Background Check tab, and follow the instructions on the page for adding a background check to your profile.

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 Are GoNannies.com candidates screened?

GoNannies.com does not screen any of the candidates registered on this site. We require all candidates to complete extensive on-line interview forms in order to generate a comprehensive profile for families to preview; however, candidates are not screened by GoNannies.com. Once a family finds a candidate of interest, there are several tools available to assist them with checking that candidate's information, including running a background check.

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 How do salaries work?

Candidates are required to identify their salary range (with the option of selecting "negotiable"). There are no salary requirements at GoNannies.com. GoNannies.com is merely passing along candidate-indicated salary requirement information to families. Salary requirements should always be discussed and/or confirmed directly with families.

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 Is my information ever shared with any 3rd parties?

GoNannies.com never has and never will share any candidate or family information with any 3rd parties other than those intended candidates and candidate-seekers as outlined in our Privacy Policy

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